Shipping
We ship in almost all of Europe with reliable carriers. Find your country below to see available shipping options and rates. Prices are shown excluding VAT. Shipment times are estimates and depend on carrier schedules.
All orders are shipped from our office in Zoetermeer, The Netherlands. Pickup is available for customers in the Netherlands, Belgium and Germany.
Note: Prices shown are the shipping costs for each individual product. For bulk orders, please contact our customer support department.
Production, Shipping and Lead Time
We aim to process and ship all orders as efficiently as possible. Please note that shipment times shown on our website are estimates and may vary depending on the order, destination and carrier.
Standard Lead Time
Our standard lead time is approximately 15 working days. This timeline applies to most standard orders and begins once the order details and design are ready for production.
When extra time may be needed
In some cases, an order may take longer than expected. This can happen when a design requires review, is not immediately producible, needs technical adjustments, or when additional changes are requested before production can begin.
Design review and adjustments
Every custom foam design must be suitable for production. If a submitted design includes details that cannot be produced as intended, our team may need to contact you to discuss possible revisions or improvements before your order can move forward.
Order updates
If additional time is needed due to design issues, production feasibility or requested modifications, we will do our best to keep you informed throughout the process.
Please note: Lead times and shipment times are estimates only and may vary depending on production requirements, order complexity, customer revisions and carrier schedules.
