Everyone deserves a second chance!
We want all of our MyCaseBuilder users to love their orders, so we include Do-Over Protection with every purchase.
If after you receive your order, you discover a design mistake that made things fit incorrectly, Do-Over Protection will allow you to revise your custom foam design and have it recreated for you for 50% of the original purchase price.
To redeem your Do-Over Protection, please fill out the Return Authorization Form below. Once we approve your request we will email you with additional instructions including:
- Your Return Authorization Number
- Instructions for returning your unwanted foam
- Instructions for creating and naming your new design
- Instructions for authorizing us to move forward with fabrication of your new design
PLEASE NOTE: All special fabrication instructions you may have will be able to be provided at this point.
If you have any questions about the Do-Over redemption process, please don't hesitate to contact us